Customer Service: Claims 

Martinez Agency strives to streamline all of your insurance needs. As an insurance broker, we do not process claims ourselves, but we'd be happy to provide you with the correct number for your insurance carriers claims department. Please give them a call to process your claim. They want to speak to you directly.

Report a Claim

To start the claims process, they will need the following information:


  • Policyholder information: Name of insured, address, phone number, e-mail and policy number
  • Description of loss: Time and date of loss, location of incident, detailed description of damages
  • Vehicle information (for traffic accidents only): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number
  • Authority notification: Please note all authorities notified (fire dept., police, etc.)
  • Report information: Report author, title (if any), date
  • Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)


Please call your claims department for your carrier:


National General Auto -  1-800-325-1088


Progressive Auto & Motorcycle & Boat - 1-800-274-4499


Everest National Auto - 1-866-901-4496


Allstate  Home & Auto - 1-800-255-7828


Foremost Auto - 1-800-274-7865


Mercury Auto - 1-800-503-3724


Foremost Star homes - 1-800-527-3907


Allied - 1-800-282-1446


Safeco- 1-800-332-3226

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